Thank you for visiting my store!
SOME ANSWERS TO YOUR MOST COMMON QUESTIONS:
PAYMENTS: Online payment processing is now live - when you click the "Confirm Order" button during checkout, you will be taken to a 100% Secure payment page where you can pay using most Credit Cards, or by using your PayPal account.
SHIPPING RATE: We offer a FLAT PRIORITY MAIL SHIPPING & HANDLING COST of $8.50 for all orders shipped to the USA Lower 48 States. This will cover most typical quantities of fabrics ordered. If your order is too large to be shipped via the Flat Rate, be assured that I will contact you prior to shipping, to confirm any additional shipping cost with you.
MINIMUM CUTS: The minimum cut is 1/2(.05) yard.
Remnants are sold as listed - No 2nd cut.
SHIPPING TIME: Your order will be shipped within 2-3 business days of receipt of your payment, delivery via Priority Mail is 2-5 days depending on your location from Florida. Tracking details will be provided.
OUR RETURN POLICY:
1) If we made an error processing your order, such as sending the wrong fabric, incorrect yardage or fabric is damaged in shipping, we will correct it.
Fabric must be returned as received, unwashed, uncut - at our cost.
2) Changed your mind? Or ordered the wrong Color? Wanted Flannel, but you ordered regular cotton or fleece instead? - Returns are accepted, but the shipping cost will be paid by the customer.
For Order or Checkout assistance, please
E-mail me at : salestymbercreekfabrics@gmail.com
Or if urgent, call 386-846-4419 between 7PM - 9PM EST.
I appreciate your business and look forward to assisting you!
Doreen McGovern, owner of Tymber Creek Fabrics.
|
